Touchdown Assist LogoTouchdown Assist
Premium Arrival Support

Your Trusted Landing Partner in Kenya

We don't give you a tour - we give you a soft landing. Professional arrival and settlement support for expatriates, business travelers, and returning diaspora.

Fully Insured
24/7 Support
5-Star Rated
Professional arrival support in Nairobi

500+ Successful Arrivals

This year alone

Comprehensive Arrival Services

From the moment you land to your complete settlement, we provide personalized support every step of the way.

Airport Transfers
VIP pickup with professional drivers, flight tracking, and personalized meet & greet service.
Accommodation Solutions
Short and long-term housing options from premium hotels to fully furnished apartments.
Personal Local Guide
Shopping assistance, area orientation, and navigation of essential services with local expertise.
Translation & Escort
Professional assistance for medical appointments, banking, and government office visits.
Settlement Support
SIM card setup, bank account opening, local registrations, and essential documentation.
24/7 Support Hotline
Round-the-clock emergency assistance and guidance whenever you need it most.

Choose Your Support Package

Tailored packages designed to meet different arrival and settlement needs.

First Steps
Essential arrival support
$299/arrival
Airport pickup & transfer
Hotel/accommodation booking
SIM card & basic setup
Area orientation tour
48-hour support
Most Popular
Smooth Transition
Extended settlement help
$599/week
Everything in First Steps
Bank account setup
Government registrations
Shopping & essentials tour
Translation services
7-day support
Executive Entry
Premium VIP service
$1,299/month
Everything in Smooth Transition
Luxury vehicle transfers
Premium accommodation
Dedicated personal assistant
Business setup support
30-day concierge service
Local Expertise

Bridging Cultures, Building Connections

Founded by Kenyan professionals who understand both the challenges of arriving in a new country and the warmth of Kenyan hospitality, Touchdown Assist was born from a simple mission: to ensure no one feels lost or overwhelmed when starting their journey in Kenya.

With over 3 years of experience and 500+ successful arrivals, we've built a reputation for reliability, professionalism, and genuine care for our clients' wellbeing.

500+
Successful Arrivals
8+
Years Experience
24/7
Support Available
98%
Client Satisfaction
Touchdown Assist team providing professional service

What Our Clients Say

Real experiences from people who trusted us with their arrival in Kenya.

"Touchdown Assist made my relocation to Nairobi seamless. From airport pickup to finding the perfect apartment, they handled everything professionally. I felt safe and supported throughout."

SM

Sarah Mitchell

Business Executive, UK

"As a returning diaspora member, I was nervous about readjusting. The team's cultural sensitivity and local knowledge made all the difference. Highly recommended!"

DK

David Kimani

Returning Diaspora, Canada

"The 24/7 support was invaluable during my first week. When I had an emergency, they responded immediately. Professional, caring, and reliable service."

AP

Amara Patel

Medical Professional, India

Ready for Your Soft Landing?

Get in touch with us today to discuss your arrival needs. We're here to make your transition to Kenya as smooth as possible.

Service Areas

Nairobi, Mombasa, Kisumu

Get Your Free Consultation
Tell us about your arrival plans and we'll create a personalized support package for you.

We'll respond within 2 hours during business hours